30-day promise
Throw it. Not feeling it? Send it back.
Gear should earn its spot in your bag. If something isn't working for you, you've got 30 days from delivery to return it for a refund or swap it for what actually flies.
What comes back
- Unthrown discs and unused gear in original condition
- Bags and baskets with tags and packaging intact
- Supplements only if still sealed — safety first
- Field manuals are non-refundable (instant digital delivery)
How to start one
- Email [email protected] with your order number
- We send a prepaid label for the Lower 48
- No printer? We'll text a scan-at-the-counter QR label
- Refund posts to your original payment once it's scanned
Timing
Refunds & swaps.
| Type | Window | Turnaround |
|---|---|---|
| Refund to card | Within 30 days | 3–5 business days after we scan it back |
| Size or color swap | Within 30 days | New piece ships when the old one scans |
| Warranty claim | See below | Assessed within 2 business days |
Warranty
Manufacturer defects, covered.
Bags, carts and baskets carry their maker's warranty against defects in materials and workmanship — busted zippers, failed welds, split seams. A season of wear in the woods isn't a defect, but a part that fails on you is. Email us and we'll sort it with the manufacturer. Not sure a piece is the right fit before you buy? The size guide can save a return.
Free shipping over $75Lower 48
30-day returnsNo hassle
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Packed in BendShipped fast