The short version
Packed in Bend, out the door fast.
We pack every order by hand at the shop in Bend, Oregon and hand it to the carrier quick — most orders leave within one business day. Here's exactly what to expect once you hit checkout.
Rates & timing
Shipping options.
| Method | Cost | Delivery window |
|---|---|---|
| Standard — Lower 48 | Free over $75 · $6 under | 3–6 business days |
| Expedited — Lower 48 | $16 flat | 2–3 business days |
| Alaska & Hawaii | Calculated at checkout | 4–8 business days |
| Canada | Calculated at checkout | 6–12 business days |
The free-shipping threshold is figured on your subtotal, before tax.
How it moves
- Orders in by 1pm PT usually ship the same day
- Handed to USPS, UPS or FedEx based on weight and speed
- Tracking emailed the moment your label prints
- Baskets and carts go boxed to survive the truck
Good to know
- We ship Monday–Friday; holidays add a day
- Back-ordered piece? We split the shipment free
- Wrong address? Email us fast and we'll try to catch it
- Delivered but missing? Reach out and we'll chase the carrier
Not the answer you needed?
Check returns or ping the crew.
Sending something back instead? Our returns policy lays out the 30-day window. Still stuck — holler at us and we'll sort it between rounds.
Free shipping over $75Lower 48
30-day returnsNo hassle
Secure checkoutEncrypted
Packed in BendShipped fast